PRIVACY POLICY

This privacy policy applies between you, the User of this Website and Hanratty & Co Solicitors, the owner and provider of this Website. Hanratty & Co Solicitors takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Scope of this privacy policy

3. This privacy policy applies only to the actions of Hanratty & Co Solicitors and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Hanratty & Co Solicitors is the "data controller". This means that Hanratty & Co Solicitors determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:

• name;

• date of birth;

• gender;

• contact Information such as email addresses and telephone numbers;

• demographic information such as postcode, preferences and interests;

• IP address (automatically collected);

• web browser type and version (automatically collected);

• operating system (automatically collected);

• a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

• National Insurance Number;

in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

• data is given to us by you ; and

• data is collected automatically.

Data that is given to us by you

7. Hanratty & Co Solicitors will collect your Data in a number of ways, for example:

• when you contact us through the Website, by telephone, post, e-mail or through any other means;

• when you make payments to us, through this Website or otherwise;

• when you elect to receive marketing communications from us;

• when you use our services; in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

• we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

• we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• internal record keeping;

• improvement of our products / services;

• transmission by email of marketing materials that may be of interest to you;

• contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

11. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

• soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.

• for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

• if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

Who We Share Data With

12. We may share your Data with the following groups of people for the following reasons:

• Our employees, agents, and/or professional advisors: To obtain advice from professional advisers and share information with local authorities.

• Third-party service providers who provide services to us that require processing of personal data: To help third-party service providers perform functions on our behalf to ensure the website operates smoothly.

• Third-party payment providers who process payments made over the Website: To enable third-party payment providers to process user payments and refunds.

• Relevant authorities: To share information with local authorities.

In each case, this sharing is done in accordance with this privacy policy.

Keeping Data Secure

13. We use technical and organisational measures to safeguard your Data. For example:

• Access to your account is controlled by a password and a username that is unique to you.

• We store your Data on secure servers.

14. We are certified by the Solicitors Regulation Authority (SRA), which helps us manage and secure your Data.

15. Technical and organisational measures are also in place to address any suspected data breach. If you suspect misuse, loss, or unauthorized access to your Data, please contact us immediately at: enquiries@hanrattylaw.com

16. For additional information on protecting your information and devices against fraud, identity theft, and other online threats, visit Get Safe Online, a service supported by HM Government and leading businesses.

Data Retention

17. We retain your Data only as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

18. Even after we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

19. You have the following rights regarding your Data:

• Right to access: Request copies of your information or request its modification, update, or deletion.

• Right to correct: Have your Data rectified if inaccurate or incomplete.

• Right to erase: Request that we delete or remove your Data from our systems.

• Right to restrict use of your Data: "Block" us from using your Data or limit how we use it.

• Right to data portability: Request that we move, copy, or transfer your Data.

• Right to object: Object to our use of your Data, including for legitimate interests.

20. To make enquiries, exercise these rights, or withdraw your consent to Data processing, please contact us at enquiries@hanrattylaw.com.

21. If you are unsatisfied with how we handle your complaint, you may refer it to the Information Commissioner’s Office (ICO) in the UK: ICO website.

22. Please keep us informed of any changes to your Data while we hold it.

Transfers Outside the European Economic Area (EEA)

23. Data we collect from you may be stored, processed, or transferred to countries outside the EEA, such as where servers are located outside the EEA.

24. We only transfer Data outside the EEA when compliant with data protection legislation, using safeguards like data transfer agreements with the current EU standard contractual clauses or, for transfers to the US, the EU-US Privacy Shield Framework.

25. We have put safeguards and procedures in place with third parties we share Data with to ensure it is treated consistently with Data Protection Laws.

Links to Other Websites

26. This Website may contain links to other websites. We are not responsible for the content or privacy policies of other sites and advise reading the privacy policy of any site before use.

Changes in Business Ownership and Control

27. Hanratty & Co Solicitors may transfer business ownership or control, which may include transferring relevant User Data to the new owner, who may use it per this privacy policy.

28. We may also disclose Data to a prospective buyer of our business or part of it.

29. In such cases, we will take steps to protect your privacy.

Cookies

30. This Website may place Cookies on your computer to enhance your experience and our services. We ensure that your privacy is protected and respected at all times.

31. All Cookies used comply with current UK and EU Cookie Law.

32. Before placing Cookies, you will see a message requesting your consent. You may decline, but certain features of the Website may not function fully as intended.

33. This Website may place the following Cookies:

34. You can find a list of Cookies that we use in the Cookies Schedule.

35. You have the option to enable or disable Cookies in your internet browser. By default, most browsers accept Cookies, but this setting can be changed. For more details, refer to the help menu in your browser.

36. You may delete Cookies at any time; however, this may result in the loss of any information that allows for quicker and more efficient access to the Website, including personalization settings.

37. We recommend keeping your internet browser up-to-date and consulting the help section or guidance provided by your browser’s developer if you are unsure about adjusting privacy settings.

38. For more information about cookies, including how to disable them, please visit AboutCookies.org, which also provides instructions on deleting cookies from your computer.

General Provisions

39. You may not transfer any of your rights under this privacy policy to another person. We may transfer our rights where we reasonably believe your rights will not be affected.

40. If a court or authority finds any provision of this privacy policy (or part of a provision) invalid, illegal, or unenforceable, that part will be deemed removed, and the rest of the policy will remain in effect.

41. Unless otherwise agreed, no delay, act, or omission in exercising any right or remedy will constitute a waiver of that or any other right or remedy.

42. This Agreement is governed and interpreted according to the laws of England and Wales, and all disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this Privacy Policy

43. Hanratty & Co Solicitors reserves the right to modify this privacy policy as deemed necessary or required by law. Any changes will be posted on the Website, and you are considered to have accepted the updated terms upon your first use of the Website after these changes.

For any inquiries, please contact Hanratty & Co Solicitors at enquiries@hanrattylaw.com.

Attribution

44. This privacy policy was created using a document from Rocket Lawyer.
11 November 2019

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Analytical/performance

We use the following analytical/performance cookies: